Shipping Policy

UK SHIPPING POLICY 

UK Domestic Shipping

All UK orders are shipped via Royal Mail Tracked Delivery.

Processing Times

  • Ready-to-Ship Units: Dispatch within 2–4 business days.

  • Custom or Made-to-Order wigs: processing times are stated on each product page.

Delivery Options

  • Royal Mail Tracked 24: Estimated 1–2 business days

  • Royal Mail Tracked 48: Estimated 2–3 business days

Delivery times are estimates provided by Royal Mail and may vary during busy periods.

Tracking
A tracking number will be emailed once your order has been dispatched.

Delivery Requirements
A signature may be required to ensure safe delivery.

Address Accuracy
Please ensure your address is correct at checkout. Once an order has been dispatched, we cannot make changes or redirect the parcel.

 

 

INTERNATIONAL SHIPPING POLICY 

International Shipping

We ship worldwide using DHL Express.

Processing Times

  • Ready-to-Ship units: dispatch within 2–4 business days.

  • Custom or Made-to-Order wigs: processing times are listed on each product page.

Delivery Estimates
DHL Express typically delivers within:

  • 3–7 business days depending on destination.

Tracking
A DHL tracking number will be emailed once your parcel has been dispatched.

Duties & Taxes
International customers are responsible for any import duties, taxes, or customs fees required by their country. These charges are not included in the product price or shipping fees.

Address Accuracy
Please ensure all shipping information is correct. We cannot amend addresses once the order is dispatched.